Business Support Coordinator
Remote
Application opening date : 08/01/2026
Aspire Digital Group is an innovation-driven company operating at the intersection of AI, fintech, e-commerce, and digital media. Our core platforms — Zinga, Alby Marketplace, and Goldroom — are building a connected ecosystem to transform the way businesses and communities interact with technology. With cross-border operations spanning Australia and Thailand, we are a fast-moving, collaborative team that puts innovation at the centre of everything we do.
The Business Support Coordinator is a dynamic, cross-functional role designed to ensure the operational efficiency of our core departments. This individual will provide critical administrative, logistical, and coordination support to the Human Resources, Sales, and Business Development teams. The ideal candidate is a tech-savvy multitasker who thrives in a fast-paced, high-tech environment and can seamlessly move between supporting people operations and driving business growth initiatives.
Employment: Full-Time
Location: Bangkok, Thailand (Remote / Hybrid)
AI Literacy Requirement
All candidates must demonstrate comfort and practical experience working with AI tools and productivity platforms. This includes — but is not limited to — large language models such as Claude (Anthropic), Gemini (Google), and ChatGPT (OpenAI), as well as AI-assisted workflows for research, content drafting, data analysis, and process automation. Aspire Digital Group operates in an AI-first environment and expects all team members to embrace and leverage these tools as part of their daily work.
Key Responsibilities
Human Resources Support- Assist with job postings, candidate communications, and interview scheduling across multiple time zones using the Applicant Tracking System (ATS).
- Maintain accurate digital employee files, ensuring all compliance documentation — contracts, IDs, and tax forms — is current and well-organised.
- Support the HR Manager with recruitment coordination, remote team engagement, and internal communications via Odoo.
Sales & Business Development Support- Maintain and update the Sales CRM database, ensuring lead information is accurate and tasks are assigned to the correct Business Development representatives.
- Assist in preparing sales presentations, business proposals, and service agreements (NDA/MOU) in both English and Thai.
- Conduct research on potential clients, industry trends, and competitor activity to support BD outreach.
- Act as the first point of contact for inbound enquiries, routing them to the appropriate team and ensuring timely follow-up.
General Operations & Business Support- Identify bottlenecks in departmental workflows and propose automation or AI/SaaS tools to improve operational efficiency.
- Liaise with external vendors including IT providers, legal counsel, and benefit providers as required.
- Support the Executive team with specialised reports, data entry, and logistical planning for cross-departmental initiatives.
- Actively use AI tools including Claude, Gemini, and ChatGPT to support content drafting, research, data organisation, and process automation — this is a core expectation of the role.
Qualifications & Skills
- Bachelor’s degree in Business Administration, Communications, or a related field is highly regarded.
- 2–4 years’ experience in a coordinator or administrative role, preferably within a technology or professional services environment.
- High proficiency in both English and Thai — written and verbal — with the ability to draft professional communications in both languages.
- Demonstrated, practical use of AI tools such as Claude (Anthropic), Gemini (Google), and ChatGPT (OpenAI) for content drafting, research, and operational tasks — this is a must!
- Advanced proficiency in Microsoft Office 365, task management platforms, and collaboration tools such as Slack, Zoom, and Trello or Asana.
- Basic understanding of fintech, digital payments, or recruitment workflows is advantageous.
- Proven ability to manage time and priorities effectively in a remote or decentralised work setting.
Core Competencies
- Adaptability: Ability to pivot quickly between HR tasks and Sales support with high attention to detail.
- Discretion: Handles sensitive employee and client information with absolute confidentiality.
- Proactivity: Anticipates the needs of department leads and suggests solutions before problems arise.
- Communication: Exceptional interpersonal skills to act as a bridge between different functional teams.
Please submit your resume and a cover letter to hr@aspiredigitalgroup.com.au. Only shortlisted candidates will be contacted.